Usage Ruels

Hotel guests are kindly requested to observe the following regulations(hereinafter referred to as "House Regulations") so that their stay with us will be an enjoyable one. House Regulations are outlined in Article 10 of the Terms and Conditions for Accommodation Contracts (Defined in paragraph 1). If a guest does not observe House Regulations, the Hotel may choose not to permit further use by the guest of Facilities (Defined in paragraph 1) in the Hotel. Also, kindly note that Guests may be held liable for damage in the event of an accident arising from neglect of these regulations House Regulations.

1. Scope of Application

House Regulations shall be applied to all the visitors who use all the facilities of our hotel (covering all facilities such as accommodations, restaurant, shop, Sala, pool, parking lots and hotel sites, hereinafter referred to as "Facilities").
The accommodation clauses provided by our hotel (hereinafter referred to as "Terms and Conditions for Accommodation Contracts") in addition to the above-mentioned rules shall be applied to the guests staying at our hotel(hereinafter referred to as "Guest").

2. For Your Safety and Security

  • 1.

    Please see the inside of your guest room door for map of emergency escape routes from your room.

  • 2.

    When leaving your room, please make sure the door is locked.

  • 3.

    Please be sure to use the door latch while in your room, especially before you go to sleep.

  • 4.

    Please report to the reception if you identify anything suspicious.

  • 5.

    Please note that guests who are not registered are not allowed to stay at the Hotel. Visitors are not allowed after the restaurant and shop are closed.

  • 6.

    Please refrain from smoking indoors.

  • 7.

    Please do not bring any heating, cooking and ironing equipment in your room.

  • 8.

    Please refrain from doing any act which is likely to cause a fire.

  • 9.

    Please keep out of facilities such as backyards, emergency stairs and machinery rooms excluding facilities for our guests.

3. Regarding Valuables and Unclaimed Articles

  • 1.

    Goods, cash, or valuables are the responsibility of the Guests. A safe deposit box is available in your room. However, the Hotel will not be liable for the loss or theft of valuables.

  • 2.

    The Hotel shall keep articles left on the premises of the Hotel for seven 7 days including the date such items are found. Thereafter, such items shall be discarded. (However, Terms and Conditions for Accommodation Contracts Article 15 (2) and (3) shall be applied to Guest.)

4. Regarding Payment for Services

  • 1.

    The Hotel does not accept currency exchange.

  • 2.

    The Hotel will not make any payments on behalfofthe Guest for such expenses as airline, train, bus tickets, and taxi fares.

  • 3.

    When signing for bills at the Hotel restaurant or hoshihana shop, please show your room key.

  • 4.

    Payment for all Hotel services may only be made in cash (Thai Bahts) or credit cards accepted by the Hotel.

  • 5.

    Should you wish to change your period of stay, please notify the reception in advance. Please pay for all charges equivalent to your stay period up to the time when you extend your stay.

5. Your Cooperation is Requested

  • 1.

    Please do not bring onto the Facilities any of the following.

    • a.

      Dogs, cats, birds or other animals or pets (such as guide dogs or assistance dogs are not included).

    • b.

      Gunpowder, volatile oils, other explosives and inflammables etc.

    • c.

      Items emitting obnoxious and strong odors.

    • d.

      Unregistered firearms and swords, illegal drugs and other articles, possession of which is prohibited by the laws of Japan.

    • e.

      Luggage or goods of unusually large size or in unusually large quantities;

    • f.

      Any other items which possession of is prohibited by law.

  • 2.

    Neither guest rooms nor the lobby shall be utilized for business purposes.

  • 3.

    The distribution or display of advertisements and the sale of goods on the Facilities are prohibited.

  • 4.

    Please note that unauthorized publications for business purposes of photographs taken on the Facilities may be subject to legal action.

  • 5.

    Please do not leave any personal belongings in the public facility of the Hotel. (In some cases, the Hotel may keep your belongings or check these contents if you leave them unattended for many hours.)

  • 6.

    Please do not engage in gambling, other acts which are contrary to good morals or behavior that may cause a disgust or nuisance to other guests in the Facilities.

  • 7.

    Please do not disturb the comfort of other guests by making noises, singing loudly or behaving in an offensive manner in the Facilities.

  • 8.

    Ordering meals and drinks to be delivered from outside the House is not permitted.

  • 9.

    Please do not place in or let hang from the windows items that may detract from the appearance of the Hotel.

  • 10.

    Please use a bathrobe and slippers only in your guest room.Please refrain from leaving your room in underwear, slippers or the like.

  • 11.

    Persons not registered for accommodation must refrain from staying overnight.

  • 12.

    Smoking is prohibited indoors.

  • 13.

    Minors are not permitted to stay at the Hotel without parental or guardian consent.

  • 14.

    The Hotel may refuse accommodations to persons who lack the capacity to reason due to mental impairment or temporary disturbance, or who are deemed to potentially affect the safety and comfort of other Guests in the Hotel.

  • 15.

    Please refrain from using facilities and equipment for purposes other than those intended.

  • 16.

    Regardless of whether intentionally or not, you will be charged for any damage or loss of to the Hotel's property caused by you or by your guests.

  • 17.

    You will be charged for any damage or loss of to the Hotel's property except in the case when this damage has occurred due to force majeure.

  • 18.

    Please do not perform acts which are judged as inappropriate by the Hotel.