privacy policy

1. Policy

Resort hoshihana and its affiliated companies (hereinafter referred to as "our company") recognize that information that can identify specific individuals such as customers and business partners handled in business (hereinafter referred to as "personal information") is important. and strive to protect it. In addition, we will continuously improve the content of this policy.

2. Acquisition of personal information

We will acquire personal information by lawful and fair means.

3. Usage

Information received from customers will be used for the following purposes.

  • To contact customers for reservation confirmation, etc.

  • For analysis to improve services and products

  • To send questionnaires for further improvement of our services

  • To protect our customers and services provided through our website/mobile site

4. Handling

We will maintain the accuracy of personal information and manage it safely.
In order to prevent the loss, destruction, falsification and leakage of personal information, we will take appropriate information security measures against unauthorized access, computer viruses, etc.
We will not leak personal information by taking it out or transmitting it to the outside.

5. Disclosure and provision to third parties

Except for the following cases, we will not disclose or provide personal information to third parties without obtaining the consent of the person.

  • When disclosing or providing personal information in a form that cannot identify individuals (statistical data, etc.)

  • When disclosing or providing to a subcontractor within the scope necessary for business

  • When disclosure or provision is requested based on laws and regulations

6. Legal compliance

In addition to complying with laws and other norms related to the handling of personal information, we will continuously review and improve the content of this personal information protection policy.

7. Disclosure, Correction, Suspension of Use, etc. of Personal Information

Regarding the information entrusted to us by customers, if the customer wishes to disclose, correct, or stop using the personal information of the customer, we will confirm the identity and respond within a reasonable and necessary range. Also, if you previously gave us your consent, you may withdraw your consent by contacting us at the contact information provided below.

8. Inquiries

If you have any comments, questions, or inquiries regarding the handling of information, please use the contact information below.

Phone number: From within Thailand: 063-158-4126
From outside Thailand: +66-63-158-4126
Reception hours: Thai time (weekdays) 9:00 - 18:00